SHIPPING & DELIVERY POLICY
1. Pre-Order Shipping Timeline
Most products offered by Transformerz are available on a pre-order basis.
Pre-order items typically require 3–4 weeks (approximately one month) for processing, production, procurement, or import before dispatch.
The estimated delivery timelines provided at the time of purchase are approximate and may vary based on manufacturing schedules, supplier processes, and availability.
2. Dispatch Timeline
Once a pre-order item is ready, Transformerz typically dispatches the order within 24–48 hours, excluding Sundays and National Holidays.
3. Delivery Timeline (Post Dispatch)
After dispatch, estimated delivery timelines are as follows:
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Metro and major cities: 3–5 business days
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Tier 2 & Tier 3 locations: 5–10 business days
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Remote or limited-service areas: 10–14 business days
Business days exclude Sundays and public holidays.
4. Delays & Operational Challenges
Pre-order items may experience delays due to:
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Supplier/manufacturer production constraints
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Import or customs delays
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Inventory shortages
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Unexpected logistical issues
While Transformerz strives to meet estimated timelines, delays beyond its control may occur. Transformerz will not be liable for delays caused by external factors.
In rare cases where a shipment becomes untraceable or faces prolonged delays, Transformerz reserves the right to cancel the order and issue a refund, at its discretion.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout. Additional courier fees for remote or hard-to-reach locations may apply.
Contact Information
For any queries regarding pre-orders, shipping, or delivery, customers may contact: